Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Switzerland, 3920show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

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Overview

The 5-star Grand Hotel Zermatterhof offers 77 rooms with panoramic views of Matterhorn. The hotel was opened in 1879 in a 5-story Alpine building and renovated in 2009. This hotel provides a safety deposit box, a cash machine and an elevator and rooms include a Mediterranean decor.

Located in Zermatt, this hotel is less than a 50-minute drive to MonterosaSPA. The city center of Zermatt is at 1 km from the hotel and Ricola herb garden can be reached within walking distance.

Grand Hotel Zermatterhof is set close to sports stores and boutiques.

It will take 10 minutes' walk to get to the Zermatt ZBAG-lz cable car station. The classic hotel is located 40 km from Sion airport.

Rooms

All designer rooms include TV with satellite channels, a Nespresso machine and a dressing area. Grand Hotel Zermatterhof features rooms with the park view. It offers an electric kettle, a dishwasher and glassware along with hypo-allergenic pillows, a pillow-top mattress and down pillows.

Eat & Drink

A packed breakfast is provided for guests. The onsite large restaurant specializes in Swiss cuisine. The 24-hour bar is a venue to relax with delicious drinks. Guests may find the brasserie Chez Gaby within 100 meters from the venue.

Relax

The property offers a wellness centre and a treatment room along with Turkish steam bath and massage treatments. The hotel also features fitness classes and a gym area at guests' disposal.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Italian.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   77.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Ski school
  • Snowboarding
  • Hiking
  • Tennis court
  • Volleyball
  • Golf course
  • Table tennis
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Doctor on call
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view
  • Mountain view
  • Park view
  • Countryside view

Room features

  • Heating
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery400 ft
Matterhorn glacier paradiseMatterhorn glacier paradise2000 ft
Zermatt - FuriZermatt - Furi2000 ft
Matterhorn ExpressMatterhorn Express2000 ft
Zermatt railway stationZermatt railway station1700 ft
Matterhorn MuseumMatterhorn Museum400 ft
Matterhorn Golf clubMatterhorn Golf club1400 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi2000 ft
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Restaurant Whymper-StubeRestaurant Whymper-Stube200 ftBahnhofstrasse 80
Brown Cow PubBrown Cow Pub300 ftBahnhofstrasse 41
HeimbergHeimberg200 ftBahnhofstrasse 84
Grampis PubGrampis Pub200 ftBahnhofstrasse 70
Le Gitan GrillLe Gitan Grill300 ftBahnhofstrasse 64
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Furi - RiffelbergFuri - Riffelberg1.4 mi
Furi - Trockener StegFuri - Trockener Steg1.4 mi
Riffelberg - GifthittliRiffelberg - Gifthittli1.8 mi
SchwarzseeSchwarzsee2.6 mi
Gorner RidgeGorner Ridge3.0 mi
Klein MatterhornKlein Matterhorn5.7 mi Switzerland
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Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station2000 ft
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Reviews
8.8
SuperbBased on  71  reviews
  • 9.2
    Superb

    Staff very helpful. Service, room cleaning etc perfect. Guests all much enjoyed.

    Excellent hotel, but major downside was that only comfortable bar allowed smoking (thought banned?). All 7 of us had to use Monte Rosa (Edward's bar) each evening.

  • 9.2
    Superb

    - Wonderful suites, with nice views - Lovely breakfast, with plenty of choice - Hotel transport from the station provided

  • 10.0
    Exclusive

    From the moment you arrive they make your are the most imported persons. I would recommend the hotel always The best Daveriomatteucci Matteucci

  • 8.8
    Superb

    Staff, restaurant, overall ambience

    Need clocks in room, movie capability.

  • 8.8
    Superb

    Absolutely incredible view of the Matterhorn friendly staff great food

  • 9.2
    Superb

    Staff were fantastic, nice welcome and nice check-out

  • 10.0
    Exclusive

    Very comfortable and fantastically professional staff.

  • 9.2
    Superb

    Excellent staff from receptionist onwards - very welcoming and friendly

  • 7.0
    Very good

    on arrival we got an upgrade for a junior suite without asking (probably because the hotel was half empty), staff was very friendly

    very basic ski-room, hotel is not rsponsible for the theft of ski equipment although the access to ski-room is free from the street and the only pesron attending ski-room is not always present. In general, this is a 5 star hotel with very good 4 star service and facilities.

  • 9.6
    Exclusive

    The service is excellent. No doubt why it is a 5 stars hotel. Free non-alcohol beverage in a mini bar. Free wifi. Great sauna and spa room. Free pickup and deliver to the train station. Near many good restaurants. Next to a museum. Finally,we can see the Matterhorn from our room.

  • 5.4
    Guest rating

    Location

    Poor breakfast, small and long time ago renovated room, unfriendly staff in the restaurant and very poor service there

  • 9.6
    Exclusive

    We liked everything . Location was great , staff very helpful , rooms nice and cosy.

  • 9.2
    Superb

    Food and spa wonderful

    Room carpet and bed spread a bit worn, although clean.

  • 10.0
    Exclusive

    The staff were fantastic

    The heat was too high for one day - I think they had a problem with their system, but it got fixed

  • 8.2
    Fabulous

    The hotel is very nice, very expensive, I think it is a poor value for money.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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